Shipping and Delivery

Shipping Cost

Orders of 25 Euro or more are delivered free of charge within Germany.

 

Shipping (Gross)

Free Shipping over (Gross)

Germany

4,50 €

 25,00 €

Within the EU

15,50 €

250,00 €

Within Europe, Outside the  EU

29,90 €

250,00 €

Switzerland

15,50 €

250,00 €

IMPORTANT:


When shipping to countries where VAT is not charged, the VAT is also omitted from the shipping costs and only the NET amount will be shown.

All parcels will be subject to insured delivery including an evidence of insurance cover for the Customer.



Delivery Conditions


Delivery will be carried-out by DHL.

Typical delivery period will by 2-3 days within Germany, if not stated otherwise in the order confirmation.

Information about delivery times for the shipping to other countries:

The table below shows the additional delivery time for the shipping to other countries, which you have to add to the delivery time specified in each product.

 

Country

Additional max. deliverytime in days


Country

Additional max. deliverytime in days


Country

Additional max. deliverytime in days

Albania

9

Kazakhstan

9

Russian Federation

9

Andorra

9

Latvia

9

San Marino

9

Armenia

9

Lichtenstein

9

Sweden

9

Azerbaijan

9

Lithuania

9

Switzerland

9

Belarus

9

Luxembourg

9

Serbia

9

Belgium

9

Malta

9

Slovakia

9

Bosnia Herzegovina

9

Macedonia

9

Slovenia

9

Bulgaria

9

Monaco

9

Spain

9

Denmark

9

Montenegro

9

Czech Republic

9

Estonia

9

Netherlands

9

Turkey

9

Finland

9

Norway

9

Ukraine

9

France

9

Austria

9

Hungary

9

Georgia

9

Poland

9

Vatican City

9

Greece

9

Portugal

9

United Kingdom

9

Ireland

9

Republic of Moldova

9

Cyprus

9

Italy

9

Romania

9

 

Delivery to Switzerland:

No German VAT is calculated by our shop system for deliveries to Switzerland; however, shipping is only possible up to a net order value of € 999.00. For a net order value of above € 1000.00, the consuming customs formalities are applicable, which we unfortunately do not offer. However, it is possible to breakdown your order into several individual orders.

If you log into your account and, during checkout, select a shipping address within Switzerland, then our shop system will show and charge you only the net price without German VAT.

The Swiss Customs will then charge you the statutory Swiss VAT and other applicable Swiss customs fees at the time of the parcel delivery. We do not reimburse these costs.



Bank credit transfers from foreign countries that are not member states of the EU:

The fees for bank transfers from abroad are normally deducted from the amount transferred, which may result in a significantly lower amount being credited to our account.
We therefore ask for your understanding that we cannot carry the cost of the transfer fees.
The cost of the bank transfer must in any case be paid by the customer.

The Customs will then charge you the statutory VAT and other applicable customs fees at the time of the parcel delivery. We do not reimburse these costs.

Reference to Duties and Taxes
For deliveries to non-EU countries additional duties and fees may incur. 
We do not reimburse these costs.

IMPORTANT:
When shipping to countries where VAT is not charged, the VAT is also omitted from the shipping costs and only the NET amount will be shown.

Bank Account:

Kosmetikstudio Anna Rajski
Volksbank Kurpfalz H+G Bank
Acc Nr.: 57334002
Bank Code: 67290100

SWIFT: GENODE61HD3
IBAN: DE34 6729 0100 0057 3340 02

Please give the order number as reference on transfer form in case of payment in advance. Thank you.

Contact us
Tel. Nr.:  0049 (0) 6203 937 964
Fax  Nr.: 0049 (0) 6203 937 963
E-Mail :  kontakt@anadore-kosmetik.de